Not home for delivery
Keep your parcel safe when you aren’t home to receive it.
Get parcels delivered to a nearby post office while away for school or work.
Travelling within Canada
Pick up at a nearby post office when travelling within the country.
How to use FlexDelivery
- Sign up online for free
Use the name and address on your government-issued photo ID to verify your identity.
- Choose a pickup post office
This is the post office location where you want your item to be delivered.
- Use your FlexDelivery address instead of your usual mailing address
When you shop online, use your FlexDelivery address as the shipping address at checkout. A retailer must be able to deliver to a PO box. You can then track your purchase online.
- Receive a delivery notice
When your parcel arrives, we’ll let you know by email or through our app.
- Pick up your parcel
Present your government-issued photo ID at the post office to pick up your purchase.
Looking for the closest post office?
Find more than 6,200 post offices across Canada. Find the one nearest you.