FlexDelivery Benefits

  • Not home for delivery

    Keep your parcel safe when you aren’t home to receive it.

  • Temporary relocation

    Get parcels delivered to a nearby post office while away for school or work.

  • Travelling within Canada

    Pick up at a nearby post office when travelling within the country.

How to use FlexDelivery

  1. Sign up online for free
    Use the name and address on your government-issued photo ID to verify your identity.
  2. Choose a pickup post office
    This is the post office location where you want your item to be delivered.
  3. Use your FlexDelivery address instead of your usual mailing address 
    When you shop online, use your FlexDelivery address as the shipping address at checkout. A retailer must be able to deliver to a PO box. You can then track your purchase online.
  4. Receive a delivery notice
    When your parcel arrives, we’ll let you know by email or through our app.
  5. Pick up your parcel
    Present your government-issued photo ID at the post office to pick up your purchase.

Looking for the closest post office?

Find more than 6,200 post offices across Canada. Find the one nearest you.

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