First off, make sure you’ve checked that your tracking # has not already been updated in your login account (www.freshinbox.wpengine.com/my-account). You should be able to see a truck icon beside your order number to check the delivery status of your order. If your tracking # has not been updated after 48 hours, there’s a slight chance we may have missed your order so please contact us right away to ensure we process and send your order.

Please wait till the end of day and your tracking number should appear correctly. If it does not, please email info@grassinbox.com and we will look into it.

in Canada Post